SLA - our commitment to standards

Chaseblue is amongst the very few players in the secured loans market to give its introducers a firm commitment to the quality and efficiency of its service, underpinned with a Service Level Agreement (SLA).
Quite simply, this means that you can track our performance at any stage of the process, to ensure we’re delivering on our promise. Take a look at our SLA standard, and you’ll see that it commits us to minimum level of service across ten stages of the business process.

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