Broker Services

Our committed, skilled and motivated people achieve the highest professional standards, efficient delivery and full accountability through:

• Dedicated Broker Manager:
  one point of contact to manage all aspects and needs of your referred business
• Quality-based rewards:
  we reward our people for the quality of their service to you
• Senior commitment:
  our Relationship Director ensures Board level accountability to complement the work of your Broker Manager
• Market-leading training:
  constant investment in our people ensure up-to-the-minute knowledge and cutting-edge skills

A comprehensive product line-up, including bespoke exclusivity opportunities, gives you client solutions for every need and assured compliance through:

• Complete product range:
  15 secured lending, 10 commercial mortgage and 11 bridging solutions
• Bespoke product opportunities:
  we can negotiate exclusive products deals on behalf of your clients
• Fully compliant solutions:
  we are FSA-authorised and have experienced Board-level resource to ensuring pro-active compliance

Our way of doing business delivers to you the market’s most profitable introducer solutions, total transparency and unrivalled efficiency through:

• Market-leading commissions:
  we can tailor the commission depending on your referral quantity and quality
• Consistent service feedback:
  regular reporting from brokers and clients drives continual improvement on our processing outcomes
• Multi-channel communications:
  phone, face-to-face, SMS and web portal contact ensures ongoing effective communication
• Value-added marketing:
  we maximise your market presence through the web, e-blasts, advertising, DM and more
• Industry-leading processing efficiency:
  based on our state-of-the-art IT infrastructure, we deliver SLA-assured, documented and benchmarked processes and value-adding management information